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Terms & Conditions — Velouria & Co
Welcome to Velouria & Co. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. General
These Terms govern your use of our website and the purchase of products from Velouria & Co. By placing an order, you confirm that you are at least [18 years] old or have parental/guardian consent.
2. Products
All our products — including knife scales, horn mugs, handles, buttons, and other horn/bone items — are handcrafted from natural materials. As such:
- Variations in color, pattern, grain, and texture are natural and expected
- Product images are for reference; actual items may differ slightly due to the handmade nature of each piece
3. Pricing & Payment
- All prices are listed in Dollar and are subject to change without prior notice
- Payment must be completed in full at the time of order using the accepted payment methods listed at checkout
4. Order Acceptance
We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, stock unavailability, or suspected fraudulent activity.
5. Shipping & Delivery
Please refer to our Shipping Policy for details on delivery timelines, costs, and coverage areas. We are not responsible for delays caused by couriers, customs, or events beyond our control.
6. Returns & Exchanges
Please refer to our Return & Exchange Policy for eligibility, timelines, and conditions related to returns and exchanges.
7. Intellectual Property
All content on this website — including logos, product photography, descriptions, and branding — is the property of Velouria & Co and may not be reproduced or used without prior written permission.
8. Limitation of Liability
Velouria & Co is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the fullest extent permitted by law.
9. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of UTTAR PRADESH / INDIA
10. Changes to These Terms
- We reserve the right to update or modify these Terms at any time. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.
11. Contact Us
For questions regarding these Terms & Conditions, please contact us at: info@velouriaandco.com