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Privacy Policy — Velouria & Co
Velouria & Co (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address.
- Payment Information: Processed securely through third-party payment gateways; we do not store your card details.
- Order Information: Details of products purchased, order history, and preferences.
- Technical Information: IP address, browser type, and device information collected automatically when you browse our website.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order, inquiries, or promotions
- Improve our website, products, and customer experience
- Prevent fraud and ensure the security of our platform
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who help us operate our business (e.g., payment processors, shipping carriers)
- Legal authorities, if required by law or to protect our rights
4. Cookies
Our website may use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can adjust your browser settings to refuse cookies, though this may affect site functionality.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your data, subject to legal requirements
- Opt out of marketing communications at any time
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
8. Children's Privacy
Our services are not intended for individuals under the age of [13/16/18], and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
info@velouriaandco.com