Privacy Policy

Welcome to Velouria & Co. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, browse our products, or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information (processed securely through trusted payment providers)
Order History

Automatically Collected Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Our Website
Referral Source
Cookies and Similar Tracking Technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Improve our products and website
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails and offers if you have opted in

Cookies

Our website uses cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website traffic
Measure marketing performance
Enhance your shopping experience

You can disable cookies through your browser settings; however, some features of the website may not function properly.

Payment Security

All payments are processed securely by trusted third-party payment providers. Velouria & Co does not store your complete credit or debit card information on our servers.

Sharing Your Information

We may share your information only with trusted service providers necessary to operate our business, including:

Payment processors
Shipping and logistics partners
Website hosting providers
Analytics providers
Marketing service providers
Government authorities when required by law

We do not sell or rent your personal information to third parties.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of electronic storage or internet transmission is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders
Provide customer support
Meet legal, accounting, and tax obligations
Resolve disputes and enforce our policies

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Request a copy of your information
Withdraw consent for marketing communications
Object to certain data processing activities

To exercise these rights, please contact us.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

International Customers

If you access our website from outside our operating country, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Velouria & Co

Email: info@velouriaandco.com

WhatsApp: +91 99275 59570

We aim to respond to all inquiries as promptly as possible.